Privacy Policy
Effective Date: May 22, 2023
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This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information ("we," "us," or "our") in connection with the services provided through our platforms ("Services"). We place great importance on the privacy and security of your personal information. Our commitment lies in treating your data with the utmost confidentiality and adhering to all relevant privacy laws and regulations to ensure its protection. This Policy outlines our practices regarding the collection, processing, and protection of your personal information. Your use of our Services implies your consent to the terms stated in this Policy.
What type of personal information do we collect from users?
We collect personal information from its users through two main channels:
a. Directly provided by a user:
Examples of such personal data may include name, email address, contact details, and any other information provided during interactions.
b. Log Data:
As you utilize our Service, in the event of an error, we gather data and information on your device through third-party products. This Log Data may include your device's IP address, device name, operating system version, app configuration, usage statistics, and the time and date of your interactions with our Service.
How long do we retain the personal data collected through customer support?
The retention period for data collected through interactions may vary, depending on factors such as the resolution of the issue and the method of communication. However, under no circumstances will this data be kept for more than five years after the last communication took place.
Do we use cookies to collect user information?
We use cookies and similar technologies to enhance your user experience and improve our Services. These technologies help us collect usage information, remember user preferences, and customize content accordingly.
How do we utilize the collected personal information?
The gathered personal information may serve the following purposes:
a. Customer Support: To address user queries, resolve issues, and provide support services effectively.
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b. Service Improvement: To analyze Log Data and user interactions, helping us enhance our Service and user experience.
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c. Service Providers: To engage third-party companies and individuals in tasks related to the facilitation, provision, and analysis of our Service on our behalf.
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d. Communication: We may use your contact details to send you important updates, promotional offers, and marketing materials related to our Services, subject to your consent where required by law.
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e. Legal Compliance: In certain circumstances, we may process your information to comply with legal obligations or respond to lawful requests from authorities.
Are third-party service providers granted access to users' Personal Information?
Yes, third-party service providers may have access to users' Personal Information. However, they are strictly bound by contractual obligations not to disclose or utilize this information for any other purposes beyond those assigned to them.
How do we ensure the security of users' Personal Information?
We value the trust users place in us and employ commercially acceptable means to protect their Personal Information. It is important to acknowledge that achieving absolute security for data transmission over the Internet or electronic storage is challenging and no method can guarantee it.
Do we link to external sites?
Yes, our Service may contain links to external sites that are not operated. Users are encouraged to review the Privacy Policy of these third-party websites, as we have no control over their content, privacy policies, or practices. We assume no responsibility for any activities or information handled by these external sites or services.
How often do we update its Privacy Policy?
We may update its Privacy Policy periodically. Users are advised to review this page regularly for any changes. Any modifications to this policy will be effective immediately upon being posted on this page.
For any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please contact us at askminsam@gmail.com
We appreciate your confidence in sharing your personal information with us. We are committed to safeguarding your privacy and providing you with a secure and reliable Service.